Housekeeping Supervisor | Radio Hotel New York | Modus by PM Hotel Group at PM Hotel Group in New York, NY, US

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Job Description

What You’ll Do:



For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Housekeeping Supervisor is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.



On a daily basis some tasks you will complete are:


* Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
* Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
* Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
* Keeping purchasing costs and labor expenses in check.


Where You’ve Been:



We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.


When You’re Here:



This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, the opportunity to be part of an anything-but-standard growing hotel company.

#### Behaviors


Preferred* Dedicated: Devoted to a task or purpose with loyalty or integrity
* Leader: Inspires teammates to follow them
* Team Player: Works well as a member of a group
* Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

#### Motivations


Preferred* Job Security: Inspired to perform well by the knowledge that your job is safe
* Goal Completion: Inspired to perform well by the completion of tasks
* Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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